Migrating to the cloud with Microsoft Dynamics 365’s enterprise resource platform (ERP) is a smart and imperative move to help guarantee the long-term wellbeing of your company. 

With retail systems that are moving beyond a transactional model, customers are seeking a unique retail experience that meets their standards or exceed their expectations. Retailers are given the task with a better understanding of customer needs and preferences to create more personalized and hassle-free shopping experiences. 

Only by eliminating the barriers between traditionally separated networks, such as the connection between e-commerce and physical stores, it will be possible to gain a comprehensive view of the consumer and provide a unique and differentiated experience.

You can offer personalized and engaging online experiences with content-driven business strategies. Dynamics 365 Commerce puts together both traditional and modern technologies to provide outstanding service to digital shoppers.

With built-in web authoring and easy-to-use development tools in e-commerce, retailers can build appealing digital storefronts.

Retailers and sellers will also be able to customize and tailor the user experience with inherent intelligence, driven by customer experiences. They can use smart suggestions that are powered by consumer interest and purchase history. Retailers can further utilize supported ratings and reviews to increase conversations and accelerate customer decision making effectively.

Dynamics 365 marketing training:

There are official dynamics 365 certifications for developers that are available for the individuals to take.

Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate.

Microsoft Dynamics 365 Marketing Functional Consultants execute unique solutions that can efficiently attract and convert leads that are difficult to find, build brand awareness among people and customers, organize omnichannel messaging systematically, and remit meaningful marketing insights.

Certification exam:

 Before taking this course, individuals are required to take two exams:

Microsoft Power Platform + Dynamics 365 Core and the Microsoft Dynamics 365 Marketing.


Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate

Skills measured in this course:

  • Conduct discovery, planning, and analysis
  • Maintain user experience design
  • Manage entities and data
  • Implement security and integration
  • Perform solutions deployment and testing
  • Configure marketing applications
  • Manage segments and lists
  • Create and manage marketing forms and pages
  • Manage leads and marketing emails
  • Manage customer journeys
  • Manage events and webinars
  • Configure and analyze customer responses

Certification exams

Exam MB-200: Microsoft Power Platform with Dynamics 365 Core

This exam tests the ability to perform the following technical tasks, such as research, planning, and analysis, management of user experience design, data and organizations, security implementation, implementation of software, and delivery and testing of solutions.

Exam MB-220: Microsoft Dynamics 365 Marketing

This exam measures and analyzes your capability to accomplish various technical tasks such as configuring marketing applications, managing segments, and lists, creating, managing and handling marketing forms and pages, manage leads, creating and managing marketing emails, managing customer journeys, managing seminars, webinars and events, and configuration and analysis of and analyze customer responses.


The dynamics 365 certification for developers enables and helps an individual to excel in his career and scale new heights with the dynamic 365 marketing training and assist them in modernizing their business. By using the methods and techniques taught in this course, a user can simplify and modernize his business process completely.