Many people thought that innovative technology – chatbots, live chat, etc. – would take over customer service. However, it’s become apparent over recent years that consumers still prefer picking up their phone and making a quick call instead of dealing with chatbots or waiting hours to get a reply on their email. These are the type of customers you want – those who are ready to take a step to connect with you. The best way to attract these customers is through a memorable business number. How do you do this? By simply using 1300 phone words.

1300 smart numbers or 1300 phone words are the best 1300 numbers available for Australian businesses. They work in the same way as a landline number, but come in memorable patterns and also as spelled out words. In this article, we will highlight a few ideas for 1300 numbers for different businesses.

Describing Your Business with a 1300 Number

There’s no denying it – customers of today have shorter attention spans, which makes it vital for businesses to take every opportunity they can to gain their customer’s attention. A 1300 phone word allows you to tell people what your business is about in the number they’ll use to contact you.

However, unless you are an established brand, don’t use your own business name as a phone word if it does not say anything about the product or service your company provides. Let’s say that your company name is Bermuda Designer and you sell clothes. Instead of getting 1300-Bermuda, which doesn’t tell anything about your business, opt for a number like 1300-CLOTHES.

Getting Creative

There is a high probability that your desired phone number won’t be available. But don’t give up yet.  If you tried a 1300 number and it wasn’t available, you can search for 1800 phone words instead. Think about alternative words that best represent your business and are easy to remember. If you are still struggling to find an available number, try combining words with numbers. So, if you sell clothes, then you can go with something like 1300-4CLOTHES.

Numbers Should be Easy to Spell

When you’re getting a phone word for your business, make sure that the spelling is straightforward and unmistakable. For example, a customer can easily confuse 1300-BEETS for 1300-BEATS. To avoid confusion, test the phone word out on your colleagues. If they struggle to convert the words into numbers, then its more than likely your customers will too.

Now that you know how to select a good 1300 phone word, don’t hesitate to get connected with a service provider to see what’s available. Once you are set up, you can use your 1300 phone word for marketing campaigns. You can also track the calls to your 1300 phone word and see whether they are adding value to your business.